FAQ

Q1: What does Wizz Air do?
We help you plan detailed train journeys across Europe. You send us your trip details via email, and we return a complete travel itinerary including train times,
routes, connections, and optional suggestions. Q2: Do you book tickets for me?
No. We do not book or sell tickets. We provide recommendations and guidance so that you can book them yourself based on our plan. Q3: How do I get started?
Email your request to: Six.fold@outlook.com
Include:
Name
Departure and arrival cities
Preferred travel dates and times
Any other requests Q4: How long does it take to receive my itinerary?
We typically deliver your travel plan within 24 to 48 hours after payment confirmation. Q5: Can I cancel and get a refund?
Yes — you may request a full refund if cancellation is made at least 24 hours before your departure. After that, no refund will be available. Q6: How do I pay?
Once we receive your travel request, we’ll send you a quote and instructions for payment. Payment must be received before work begins. Q7: Is my personal information secure?
Yes. All data is stored securely on internal, offline hard drives and is deleted within 24 hours after your scheduled trip ends. Q8: Do you work with airlines or train companies?
No. We are independent travel planners. We do not partner with or represent any airline or railway operator.